EyeMax has updated temporary availability for our patients! Our BY PHONE ONLY schedule is now Monday through Friday, 10am to 3pm at all locations. NO ROUTINE EYE EXAMS WILL BE PERFORMED AT THIS TIME. This includes exams for glasses and/or contact lenses. All doors will remained locked and staff will have criteria to follow before approving any entry into the office.
Our Lexington, KY office location inside the WalMart on Man O’ War/Nicholasville Road will have a Doctor & Technicians in the office to evaluate the need for Disease Management and Emergency Eye Care at this time. Please call (859)272-1422 as needed. Continuing to follow the guidelines in place, each call will be evaluated on a case by case basis. Telehealth will be used as often as possible and social distancing will be followed for in-person urgent evaluations to keep all patients and staff as safe as possible:
-Prior to any visit in office or via telehealth, you will be asked to provide insurance information and complete paperwork/payment online or by phone as often as possible.
-Guests will be limited to PATIENT ONLY. If you have a special circumstance, please alert us prior to your visit and we will try our best to accommodate.
-If you have traveled or felt ill anytime within 2 weeks, please alert us straight away. We will ask that you do not come to the office until you have been home and well for a minimum of 14 days.
-All guests will be met at the door by a staff member, and a temperature will be taken prior to approved entry. If the reading is elevated, you will be asked to utilize our telehealth option and possibly return at a later time.
-We recommend you wear a mask if at all possible while in our office or in public. Our staff will be wearing them as well. No worries, it is the same EyeMax family you know and love!!
-Frequent hand washing is required by staff and recommended by patients
-An even more stringent cleaning/disinfecting protocol will be utilized at all times. Please be assured, the health and safety of everyone remains our top priority at all times.
All EyeMax locations will have technicians available Mon- Fri, 10AM to 3PM to help with prescription updates, general questions, guidance, etc. We have experienced an increased call volume while closed to in-person traffic. If you reach our voicemail, please leave a message and your call will be returned as soon as possible. All numbers are listed below. If you call after 3PM EST, your call will be returned the next business day.