Skip to main content

 

 
Appointment Request

Man O War 859-272-1422
Nicholasville 859-881-5444
North Park 859-225-4657

eyemax-childpage.png
childpage.png
puppy-childpage.png
slide4
slide2
Home » What's New » ***NEW TREATMENT PLAN IN PLACE***

***NEW TREATMENT PLAN IN PLACE***

new-update-neon-sign-dark-background-brick-wall-172475760

As of Sunday 4/26, Governor Beshear has approved eye care to slowly resume during Phase 1 "Healthy at Work"! This now includes routine examinations for glasses and/or contact lenses.

All EyeMax Locations we begin a "soft re-opening" on Monday, May 4th. Schedules will be reduced in order to promote social distancing while allowing patients to spend the appropriate time with the doctor. Patients will be placed in order of medical necessity and our office hours may be extended or reduced based on necessity and health regulations. All doors will remain locked and staff will have criteria to follow before approving any entry into the office.

Please carefully review the new procedures in place to ensure the health and safety of all patients and staff:
-Prior to any visit in office or via telehealth, you will be asked to provide insurance information and complete paperwork/payment online or by phone as often as possible.

-Guests will be limited to PATIENT ONLY. If you have a special circumstance, please alert us prior to your visit and we will try our best to accommodate.

-Patients are to call the office once they arrive in the parking lot and will be screened for COVID-19 by the technician over the phone.
*If you have traveled or felt ill anytime within 2 weeks, please alert us straight away. We will ask that you do not come to the office until you have been home and well for a minimum of 14 days.

-All guests will have a temperature screening to approve entry and will be asked to wash or sanitize hands immediately upon entering the office.
*If the reading is elevated, you will be asked to utilize our telehealth option and/or possibly return at a later time.

-We recommend and you will be asked to wear a mask if at all possible while in our office.
*Our doctors and staff will be wearing masks at all times. No worries, it is the same EyeMax family you know and love!!

-Frequent hand washing is required by staff and recommended by patients

-An even more stringent cleaning/disinfecting protocol will be utilized at all times and especially between patients.

-All offices will reflect social distancing at our check in/check out areas and as often as possible during each and every visit.

It is our desire to provide the safest and healthiest care to patients while protecting our staff. Your continued patience is greatly appreciated while we adjust to our new normal. If you reach our voicemail at any time, please leave a detailed message and your call will be returned as soon as possible. If you leave a message after 5pm, your call will be returned the next business day. Thank You!

EyeMax has updated temporary availability for our patients! Our BY PHONE ONLY schedule is now Monday through Friday, 10am to 3pm at all locations. NO ROUTINE EYE EXAMS WILL BE PERFORMED AT THIS TIME. This includes exams for glasses and/or contact lenses. All doors will remained locked and staff will have criteria to follow before approving any entry into the office.

Our Lexington, KY office location inside the WalMart on Man O' War/Nicholasville Road will have a Doctor & Technicians in the office to evaluate the need for Disease Management and Emergency Eye Care at this time. Please call (859)272-1422 as needed. Continuing to follow the guidelines in place, each call will be evaluated on a case by case basis. Telehealth will be used as often as possible and social distancing will be followed for in-person urgent evaluations to keep all patients and staff as safe as possible:

-Prior to any visit in office or via telehealth, you will be asked to provide insurance information and complete paperwork/payment online or by phone as often as possible.
-Guests will be limited to PATIENT ONLY. If you have a special circumstance, please alert us prior to your visit and we will try our best to accommodate.
-If you have traveled or felt ill anytime within 2 weeks, please alert us straight away. We will ask that you do not come to the office until you have been home and well for a minimum of 14 days.
-All guests will be met at the door by a staff member, and a temperature will be taken prior to approved entry. If the reading is elevated, you will be asked to utilize our telehealth option and possibly return at a later time.
-We recommend you wear a mask if at all possible while in our office or in public. Our staff will be wearing them as well. No worries, it is the same EyeMax family you know and love!!
-Frequent hand washing is required by staff and recommended by patients
-An even more stringent cleaning/disinfecting protocol will be utilized at all times. Please be assured, the health and safety of everyone remains our top priority at all times.

All EyeMax locations will have technicians available Mon- Fri, 10AM to 3PM to help with prescription updates, general questions, guidance, etc. We have experienced an increased call volume while closed to in-person traffic. If you reach our voicemail, please leave a message and your call will be returned as soon as possible. All numbers are listed below. If you call after 3PM EST, your call will be returned the next business day.