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Appointment Request

Man O War 859-272-1422
Nicholasville 859-881-5444
North Park 859-225-4657

Home » What's New » ***COVID-19 UPDATE***



As of Sunday 4/26, Governor Beshear has approved eye care to slowly resume during Phase 1 "Healthy at Work"! This now includes routine examinations for glasses and/or contact lenses.

All EyeMax Locations we begin a "soft re-opening" on Monday, May 4th. Schedules will be reduced in order to promote social distancing while allowing patients to spend the appropriate time with the doctor. Patients will be placed in order of medical necessity and our office hours may be extended or reduced based on necessity and health regulations. All doors will remain locked and staff will have criteria to follow before approving any entry into the office.

Please carefully review the new procedures in place to ensure the health and safety of all patients and staff:
-Prior to any visit in office or via telehealth, you will be asked to provide insurance information and complete paperwork/payment online or by phone as often as possible.

-Guests will be limited to PATIENT ONLY. If you have a special circumstance, please alert us prior to your visit and we will try our best to accommodate.

-Patients are to call the office once they arrive in the parking lot and will be screened for COVID-19 by the technician over the phone.
*If you have traveled or felt ill anytime within 2 weeks, please alert us straight away. We will ask that you do not come to the office until you have been home and well for a minimum of 14 days.

-All guests will have a temperature screening to approve entry and will be asked to wash or sanitize hands immediately upon entering the office.
*If the reading is elevated, you will be asked to utilize our telehealth option and/or possibly return at a later time.

-We recommend and you will be asked to wear a mask if at all possible while in our office.
*Our doctors and staff will be wearing masks at all times. No worries, it is the same EyeMax family you know and love!!

-Frequent hand washing is required by staff and recommended by patients

-An even more stringent cleaning/disinfecting protocol will be utilized at all times and especially between patients.

-All offices will reflect social distancing at our check in/check out areas and as often as possible during each and every visit.

It is our desire to provide the safest and healthiest care to patients while protecting our staff. Your continued patience is greatly appreciated while we adjust to our new normal. If you reach our voicemail at any time, please leave a detailed message and your call will be returned as soon as possible. If you leave a message after 5pm, your call will be returned the next business day. Thank You!

EyeMax remains closed for routine care due to the ongoing COVID-19 pandemic and per the mandate of Governor Any Beshear. As of April 20 2020 EyeMax will have technicians available to answer phone calls Monday-Friday 10am-3pm, and a Doctor on Staff For EMERGENCIES ONLY at our Man O' War/Nicholasville Rd location.

Our clinic doors will be locked, but if you have an emergency please call to schedule your appointment with us. This will allow us to call and check all forms of insurance and will allow us to take payments and to have an over view of patients medical history over the phone to reduce your time in the office. We may also be able to provide care via telehealth without having to bring you into the office.

In addition to following CDC guidelines, any patient that comes in the office of an emergency office visit will have their temperature taken. Please allow us to do so for the safety of our patients and staff.

For all other inquiries a staff member will be in the office Monday-Friday 10am-3pm to answer all questions and concerns. If a staff member is unable to answer the phone please leave a message with your name, dob and phone number, and we will return your call as soon as possible.

Thank you for your patience and understanding. We miss our patients and look forward to seeing you all soon!