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Man O War 859-272-1422
Nicholasville 859-881-5444
North Park 859-225-4657

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Home » News » 3/18/20 UPDATE: ***NEW TREATMENT PLAN IN PLACE***

3/18/20 UPDATE: ***NEW TREATMENT PLAN IN PLACE***

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As of Sunday 4/26, Governor Beshear has approved eye care to slowly resume during Phase 1 "Healthy at Work"! This now includes routine examinations for glasses and/or contact lenses.

All EyeMax Locations we begin a "soft re-opening" on Monday, May 4th. Schedules will be reduced in order to promote social distancing while allowing patients to spend the appropriate time with the doctor. Patients will be placed in order of medical necessity and our office hours may be extended or reduced based on necessity and health regulations. All doors will remain locked and staff will have criteria to follow before approving any entry into the office.

Please carefully review the new procedures in place to ensure the health and safety of all patients and staff:
-Prior to any visit in office or via telehealth, you will be asked to provide insurance information and complete paperwork/payment online or by phone as often as possible.

-Guests will be limited to PATIENT ONLY. If you have a special circumstance, please alert us prior to your visit and we will try our best to accommodate.

-Patients are to call the office once they arrive in the parking lot and will be screened for COVID-19 by the technician over the phone.
*If you have traveled or felt ill anytime within 2 weeks, please alert us straight away. We will ask that you do not come to the office until you have been home and well for a minimum of 14 days.

-All guests will have a temperature screening to approve entry and will be asked to wash or sanitize hands immediately upon entering the office.
*If the reading is elevated, you will be asked to utilize our telehealth option and/or possibly return at a later time.

-We recommend and you will be asked to wear a mask if at all possible while in our office.
*Our doctors and staff will be wearing masks at all times. No worries, it is the same EyeMax family you know and love!!

-Frequent hand washing is required by staff and recommended by patients

-An even more stringent cleaning/disinfecting protocol will be utilized at all times and especially between patients.

-All offices will reflect social distancing at our check in/check out areas and as often as possible during each and every visit.

It is our desire to provide the safest and healthiest care to patients while protecting our staff. Your continued patience is greatly appreciated while we adjust to our new normal. If you reach our voicemail at any time, please leave a detailed message and your call will be returned as soon as possible. If you leave a message after 5pm, your call will be returned the next business day. Thank You!

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As of 5:00pm today, ALL EyeMax Locations will be discontinuing ROUTINE Eye Care. This includes exams for glasses and/or contact lenses. A temporary plan will be in place through April 1st.

We will continue to have technicians on staff for calls and a doctor available for DISEASE MANAGEMENT and URGENT/EMERGENCY EYE CARE ONLY inside the WalMart on Man O' War/Nicholasville Road: Monday - Friday, 9am - 5pm. Please call (859)272-1422 anytime as needed.

Our Main Street, Nicholasville KY and New Circle Road, Lexington Offices WILL REMAIN CLOSED and Saturday Hours Discontinued until 4/1/2020.

All locations plan to RESUME NORMAL SCHEDULE as of 4/1/2020. Additional updates will be posted on our web page: http://www.eyemaxeyes.com and Facebook.

We sincerely apologize for any inconvenience this may cause, but greatly appreciate your continued patience and cooperation as we navigate this together, as healthy and safe possible.